Organizational Intelligence

We turn your company's knowledge into profitability through effective operations.

AI-powered agents, trained by your organization's experts, generating profitability in every operation they run autonomously — with a shared knowledge layer that drives decisions and protects what makes your business grow.

product

An organizational intelligence platform: agents, workflows, tools and the knowledge layer they operate on.

Agents

AI-powered agents trained by your team.

Every agent learns from your human expert, documenting and acting on your business knowledge. It learns your processes, your rules, your tone. It handles, analyzes, decides — or escalates to a human when needed.

  • Voice + chat (WhatsApp, web, phone)
  • Shared memory between agents and experts
  • Continuous reflection and improvement via evals framework
Workflows

Orchestration of critical processes.

We chain agents, systems and human reviews into auditable flows. Every step measured, every decision traceable. The repetitive gets automated; the critical gets approved.

  • Durable steps with retry and compensation
  • Human-in-the-loop approvals
  • Per-step logs and metrics · no black box
Tools

Tools connected to your systems.

A catalog of tools that agents and workflows execute: warehouse queries, internal API calls, actions in your ERP, document read/write. Every integration is auditable and admin-revocable.

  • Versioned catalog, role-based permissions
  • Connectors to CRM, ERP, warehouses, SaaS
  • Every tool-call traced + audit logged

Centinela Ecosystem

Centinela integrates with the platforms you already use as add-ons. If you don't have one yet, we provide the best in the industry at the lowest cost.

Analytics

Operational reports and metrics on top of the business warehouse.

CX

Front-desk voice/chat that knows the customer and the catalog.

CRM

Lead profiling, follow-up and handoff to human sales reps.

solutions

Solutions by industry and by team.

features

Everything your organization needs to run its business with Artificial Intelligence.

A single layer that centralizes models, budgets, policies and observability. Your agents — trained with your experts — run with cost controls, active security and open compatibility with the ecosystem.

One platform, every model

Access the leading AI providers (Anthropic, OpenAI, Google, Meta, Mistral…) through a single interface. Swap models per workflow or per area without rewriting anything.

Cost and performance under control

Monthly budgets per area, agent or team. Real-time alerts as you approach the limit. Centinela automatically routes to the best model at the best price.

Active security, not rhetoric

Usage policies by role, prompt sanitization, real-time detection of prompt injection and jailbreaks. Inputs and outputs audited per organization member.

BYOK · Bring Your Own Keys

Use the accounts and credits your organization already has with each provider. No mark-ups, no middlemen, no lock-in.

Bring Your Own Agent · A2A + MCP

Connect Centinela agents to the platforms your team already uses.

Centinela implements the open A2A (Agent-to-Agent) and MCP (Model Context Protocol) standards so each Centinela agent connects natively to Claude Code, Cursor, Codex, OpenClaw and the rest of the ecosystem. Your team keeps working where they already work, with Centinela governance behind the scenes.

  • ClaudeClaude
  • CodexCodex
  • GeminiGemini
  • CursorCursor
  • HermesHermes
  • OpenClawOpenClaw
  • PiPi
  • OpenCodeOpenCode
tracking

Every conversation traced. Every decision explained.

You communicate with agents through conversation threads organized in Spaces. Every instruction, every response, every tool-call and every decision is recorded with a complete trace. Your data stays with your organization, not with an AI provider.

Spaces with conversation threads

Each Space groups the threads of a team, a process or a customer. Parallel threads, shared context, explicit handoff between agents and humans.

Trace + Reinforcement Learning

Every tool-call, every API request and every decision is visible. Those traces feed reinforcement learning and reflection loops that improve the agent — without sending your data to a third-party model.

Immutable audit log, your data

Append-only history for regulatory compliance. Every conversation, every actioned knowledge, every output: lives in your infrastructure, under your control.

methodology

A documented process in four phases.

01Inception
02Training
03Evals
04Ops
continuous loop · training ↔ evals ↔ ops

Centinela accompanies every phase with measurable outcomes: from the first conversation to the agent operating in production, validated by your experts. Training, Evals and Ops run in a continuous improvement loop.

01

Inception

Initial assessment

Initial diagnosis: which systems do you have, which processes take the most time, whether the expected impact is savings or revenue. That distinction defines the whole path.

duration20 min
02

Training

Human expert → agent transfer

Videocall with the person at your company who knows the process best. No technical prep needed. Our team brings the protocol, your expert brings the knowledge.

duration60 min
03

Evals

Evaluation framework · expert sign-off

We test the agent with a reproducible evaluation framework. Joint sign-off from domain experts + AI experts before any real workload. If it fails, we tune until it passes.

duration4 hr
04

Ops

Live workload · feedback cycles

The agent goes live, handling real workload with feedback and reflection cycles for continuous improvement. Centinela team accompaniment and monthly hours included in the plan.

durationcontinuous

differentiators

Platform + Methodology + Strategic Consulting.

A complete solution. Three layers designed to work together and turn AI into real revenue from the first week — no pilot projects, no consulting that ends in a PDF.

01 · Platform

The operating brain of the organization.

Manages workflows, integrates tools and converts scattered knowledge into an asset that works every day. The infrastructure that lets your company scale without losing intelligence along the way.

layer 1 / 3
02 · Methodology

The bridge between technology and people.

Designed so any professional — without being technical — can train with AI and operate at a high-performance level. The best platform in the world is useless if the team doesn't know how to use it.

See full methodology →layer 2 / 3
03 · Consulting

Senior engineering applied to real problems.

Solving complex problems with engineering and innovation: from expansion decisions to redesigning operating models with AI at the core. Not generic advice.

layer 3 / 3
FAQs

Frequently asked questions.

  • Centinela is the infrastructure for the organizational knowledge of your business. It lets you manage agents, their knowledge and their skills, adds cost controls and usage policies. Centinela agents can then be used inside each employee's Claude or Cursor.

start

Your Organization's intelligence, available when you need it.

Book a conversation with a Centinela Knowledge Engineer. We run an initial assessment and define how your business can start generating profitability with AI-powered operations.